Overview
The 5-day Lead Auditor training course aims to provide participants with the knowledge, and develop the skills and expertise necessary to:
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Audit a Quality Management System (QMS) based on ISO 9001:2015
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Ensure that the organization is competent in maintaining and continually improving its QMS
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Perform third party audits by applying widely recognized audit principles, procedures and techniques
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Proficiently plan and perform internal and external audits in compliance with ISO 19011 and the certification process according to ISO 17021.
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Manage audit teams and audit programmes, communicate with customers, resolve conflicts, etc.
Based on practical exercises, the participants will master the audit tools and techniques.
ISO 13485: 2016
Lead Auditor
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Empower Your Team with Industry-Leading Training Programs
Tailored corporate training for leadership, technical skills and professional development
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We serve corporate clients investing in peoples' knowledge, skills, and competencies, to improve business performance, enhance process, product and service quality, and achieve sustained growth and profitability.
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We understand the meaning of the business terms "Voice of the Customer" and what constitutes "value" from the customer's point of view.
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We also understand the difference between "value" and "waste" from the business and individual learner point of view.
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We care about the people, the knowledge enhancement of which is entrusted to us by their organisation or themselves.
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We focus on learning (not just on training, and issuing certificates) and providing post-training advice and support through workshops and consulting services.
Stratos Lazaridis
CEO The Marvel Academy
Corporate Training Solutions
Mob: +44 (0)749 114 7156
Our People
Our people are mission-critical to achieving our goals and objectives for sustained business growth and profitability.
Our staff members and associates are customer-focused and service orientated.
Most of them have advanced managerial and technical skills, and experience, in the industry sector(s) and disciplines in which they provide training and consulting services.
Meet the Team
Stratos Lazaridis
Founder & Director
Stratos was born, raised and educated in Athens, Greece.
His career comprises four (4) stages: military, corporate, interim, and corporate education and training:
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Military career (before 1995): served as Naval Officer in active duty at the Hellenic (Greek) Navy.
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Corporate career (1995 - 2005): worked in commercial roles at the American Bureau of Shipping (ABS), Citigroup, and IMS Health, where he held various managerial and executive positions.
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Interim management career (2005 - 2016: worked as senior management consultant, business advisor, trainer and Instructor for corporate clients in various industry sectors.
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2017 - Present: corporate trainer in various industry sectors and diverse groups of learners.
Industry Sector Experience & Organisations/ Corporate Clients
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Education. Continuous Professional Development/ Corporate Training for adult professionals (Coca Cola European Partners, Deloitte, FM Conway, Vodafone, The Institute of Materials, Minerals & Mining, UK Government (Local authorities, NHS), National Institute for Biological Standards & Control, Babcock Intl (London Heathrow airport), Cabot Financial, Colloids Ltd, Tenet Group, NBS Group, Cromwell Group, Golden Gates Housing Trust, Alpha Graphics, Word Press Custom Themes, Kantar, Den plan, SGTEC, Dyson, MTC - Manufacturing Technology Centre, RWE (Power) Generation Station),
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Financial services: Citigroup (Global Consumer Banking & International Personal Banking); RBS Group (Corporate Banking, and Global Transaction Services); Barclays (Retail and Business Banking); Deutsche Bank (Group Finance, COO, Infrastructure); and HSBC (Global Business & Markets)
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Insurance: Allianz (Global Corporate and Specialty Insurance) and Citi Life (Primerica)
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Internet services, media and entertainment: America Online (AOL)
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Management Consulting: American Bureau of Shipping (risk consulting, engineering and management system services); PricewaterhouseCoopers (PWC); Axis Corporate; and Bank Training and Development
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Metals: ARCONIC, subsidiary of ALCOA (Aluminium Company of America)
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Pharmaceuticals/ healthcare: IMS Health Europe (sales data, business intelligence, and consulting)
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UK Central Government: Ordnance Survey
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Defense/military: Hellenic (Greek) Navy (Destroyers and Frigates Command, Submarine Command and the MoD (Hellenic Navy General Staff).
Areas of Expertise
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Business process design and engineering (DFSS), improvement (DMAIC, CFPI, and Lean) and management (BPM). Specialist in lean six sigma (LSS), service quality, and operational excellence (OPEX). Certified LSS Black Belt and Master Black Belt.
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Coaching and mentoring.
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Continuous business improvement based on international industry standards/ best practices such as ISO Standards (9001, 14001, 19011, 22301, 27001, and 31000); the EFQM Excellence Model; and the Malcolm Baldridge National Quality Award criteria (MBNQA). Certified Lead Auditor.
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Design, development and implementation/ roll-out of business management systems, based on ISO Standards, to certification. Certified Management Consultant and Lead Auditor.
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Design, development, and delivery of training courses.
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Design and development of high quality training materials (for standard and bespoke training courses).
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Organisational and Transformational Change Management. Certified Change Manager.
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Programme and Project Management. Certified in PRINCE2, MSP, ITIL, and Scrum/ Agile.
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Workshop facilitation.
Elizabeth Lazaridis
Director Sales, Marketing and Public Relations
Beth has been instrumental in setting-up and supporting all marketing and administrative activities of Business Training & Consulting Services Ltd.
She has worked in sports marketing, event management, banking, and real estate in Greece, USA, and the UK.
Beth has business experience in Marketing, Business Management and Administration.