Overview
The 5-day Lead Auditor training course aims to provide participants with the knowledge, and develop the skills and expertise necessary to:
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Audit a Quality Management System (QMS) based on ISO 9001:2015
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Ensure that the organization is competent in maintaining and continually improving its QMS
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Perform third party audits by applying widely recognized audit principles, procedures and techniques
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Proficiently plan and perform internal and external audits in compliance with ISO 19011 and the certification process according to ISO 17021.
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Manage audit teams and audit programmes, communicate with customers, resolve conflicts, etc.
Based on practical exercises, the participants will master the audit tools and techniques.
ISO 13485: 2016
Lead Auditor
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Empower Your Team with Industry-Leading Training Programs
Tailored corporate training for leadership, technical skills and professional development
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We serve corporate clients investing in peoples' knowledge, skills, and competencies, to improve business performance, enhance process, product and service quality, and achieve sustained growth and profitability.
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We understand the meaning of the business terms "Voice of the Customer" and what constitutes "value" from the customer's point of view.
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We also understand the difference between "value" and "waste" from the business and individual learner point of view.
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We care about the people, the knowledge enhancement of which is entrusted to us by their organisation or themselves.
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We focus on learning (not just on training, and issuing certificates) and providing post-training advice and support through workshops and consulting services.
Stratos Lazaridis
CEO The Marvel Academy
Corporate Training Solutions
Mob: +44 (0)749 114 7156
Contents
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Who we are
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What we do
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Who we serve
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What we are aiming for
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Training events and venues
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Our people
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Partnerships and professional relationships
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What we aspire for
Business Training & Consulting Services Ltd - Overview
Welcome and thank you for visiting our website, and for your interest in our services.
Who We Are
Business Training & Consulting Services Ltd, also referred to as "Business Training & Consulting Services ", or "BT&CS", or "We", on this webpage, and the rest of this website, is a private UK-based Ltd company, registered in England and Wales, with its offices in Central London (Marylebone, NW1).
What We Do
We provide the following services to corporate (B2B) clients:
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On-site, classroom, instructor-led training courses, that are closed to the general public
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Online, virtual classroom, instructor-led training courses (VILT)
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Management system consulting services related to ISO management system standards (MSS) and the associated business management systems (MS), such QMS (Quality Management System) based on ISO 9001, EMS (Environmental Management System) based on ISO 14001, etc.
We also provide training to small groups of individual learners from the general public:
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Minimum number of 3 delegates per training course
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Online, virtual classroom, instructor-led training courses (VILT).
Our consulting services complement the delivery of our training services, and take the next steps after the classroom.
Although we provide our services to corporate clients across industry sectors, we have industry-specific knowledge and experience in:
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Marine transportation/ shipping, including cruise line operators
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Financial services
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Healthcare
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Supply chain/ logistics
For more details regarding our consulting services please click here.
Who We Serve
Our primary focus is on B2B clients, we refer to them on this web page and the rest of our website, as "corporate clients", "organisations", "companies", or "businesses".
We deliver the full range of our services, including on-site training and consulting, only to corporate clients based in the United Kingdom.
We deliver our training courses online (VILT) globally to countries in the rest of the world, including Europe, United States of America, South America, Middle East and Africa, Asia Pacific, and Australia. We also provide consulting services online to the rest of the world.
We refer to the employees working for our corporate clients, as well as individual learners, as "course participants", "trainees", "attendees", or "delegates" on this webpage and the rest of this website. We support them in learning, updating their existing skills or acquiring new ones, in order to progress with their careers. This is part of their Continual Professional Development (CPD)
What We Are Aiming for
Our aim is to:
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Support organisations to achieve their business objectives, by up-skilling/ right-skilling their workforce through continuing education, training, and learning.
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Provide training services that are affordable, accessible, enjoyable, practical, and meaningful, focusing on value creation and delivery through our trainers and members of staff and training materials that meet high quality standards.
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Enable our course participants to assume leadership roles, and effectively perform in management roles such as: Project, Change, and Quality Managers; Lean and Six Sigma Practitioners; Internal and Lead Auditors; and Lead Implementers of Business Management Systems (MS), that meet the requirements of selected industry standards.
Training Events and Venues
We deliver classroom training courses in-house, at the corporate or private client’s premises, or an alternative site of their choice
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These private classes can be tailored to meet the specific learning needs of teams and individuals
For more details about classroom training, please click here.
We also deliver virtual classroom/ online, instructor-led training (VILT) courses, that simulate the experience of the traditional classroom training sessions to employees of our corporate clients as well as individual learners from the general public.
Our People
Our staff members and associates are:
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Competent and capable trainers, facilitators, and technical advisors.
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Customer-focused and service-orientated.
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Advocates of international industry standards/ best practices.
Partnerships and Professional Relationships
We strive to build partnerships, and professional relationships, through mutually beneficial collaboration, and knowledge-sharing.
What We Aspire for
We are fully aware that there is a plethora of training service providers organisations and management consultancies to choose from.
We aspire to become your trusted professional education and training providers and advisors.
Our engine of business growth is not to compete with others based on price, but on the quality of our services and training materials/ artifacts.
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To remain competitive, we strive to deliver consistent levels of high quality, value-added services, setting us apart from the rest
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We also support our clients' course delegates the "day after" they pass the course exam and receive their certificate. This level of support is through workshops, where the trained professionals can practice what they learned in the classroom and work their way towards becoming "qualified" the next level after becoming "certified".
We welcome the opportunity to meet with your management team, discuss your training needs, and explore potential opportunities for mutual benefit and collaboration.
Thank you.
Stratos Lazaridis
Managing Director
Business Training & Consulting Services Ltd
