Our Corporate Values - “Our Way"

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Overview​

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We believe in win-win outcomes for our clients, employees, shareholders, and business partners.

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We also believe that, in order to succeed in today’s highly competitive marketplace, we must create and maintain an environment of mutual trust, respect, support and continuous improvement.
 
We are a values’-driven Company. We look for individuals who believe in our values, demonstrate them with their daily actions and behaviour, and seek to become part of our team. In return we offer a professional environment encouraging collaboration, fostering creativity and rewarding team players, high performers, and achievers, meeting or exceeding the targets set by the senior management.

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What are corporate values?

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Company core values are the clearly stated principles about the organization's vision, mission, and principles. That way, everyone is aligned around a guiding philosophy to serve employees, customers, and the broader community.

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​Our Corporate Values "Our Way"

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​"Our Way" is based on the following core corporate values:

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1. Customer Focus: We think about our customers, in all that we do during the course of our daily work, and this is reflected in our "Customer Charter". Creating great customer experience along the customer's journey begins with staying true to the words we speak and the bonds we make. 

 

2. Empowerment and continuous improvement: we train our people, we provide them the knowledge, and resources they need to perform their daily tasks and activities, and we empower them, and involve them in activities to continuously improve the performance of our business processes, and the quality of our products and services.

 

3. Honesty: It is not just the best policy. It is core business practice to act in a transparent, trustworthy manner, that earns respect from colleagues, customers, and the public.

 

4. Integrity: We inspire trust and confidence in our customers, shareholders, colleagues and ourselves. Acting with strong ethics is priority for everyone representing our organisation, as well as the company's behaviour as a whole.

 

5. Respect and Balance : We treat people fairly and with dignity, regardless of their job role and seniority in our corporate organisational structure, and keep a healthy perspective about life and work.

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We also embrace the following corporate values, because they are important to our key stakeholders, including customers, employees, suppliers, and:shareholders,

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Accomplishment  

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We take great pride in consistently delivering high quality training courses and consulting services to our customers.

 

Accountability      

 

We take personal responsibility for achieving results and we acknowledge our interdependencies. Accepting responsibility for our actions (and inaction) is the ultimate way to build trust both, internally, and externally. 

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Communication   

 

We understand the value of effective internal and external communications.  We strive to ensure that our Sales, Marketing, Customer Services, and Administration teams are fully aligned with the team delivering our services.

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Diversity and Inclusion

 

Organizations succeed by bringing different lived experiences and a range of backgrounds into a shared environment, where everyone has equal opportunity to succeed.

 

​Fairness

 

Treating everyone with the common decency we all expect and deserve.

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​Innovation and Creativity  

 

We encourage our people to innovate and think “out of the box”.

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Learning               

 

No one has all the answers. A culture of humility and continuous learning is a bedrock principle of successful companies. We learn and grow from our experience, both as individuals and as an organization. However, although we share the knowledge, and experience, and provide the tools and techniques to enable and support learning, we believe that the learner is responsible for learning and practicing what they learn, in their day-to-day activities at work.

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Openness and Diversity     

 

We embrace the cultural diversity of our employees and our customers. We value and embrace different backgrounds, ideas, skills, experience and contributions.

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Passion

 

Having joy not just for the work itself, but also the people around us, so that everyone can be bold, innovative, and creative. 

 

Quality

 

Companies are judged by the craftsmanship of their products and services, so the highest standards must be maintained.

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​Teamwork                          

 

When people work together, they can create something greater than themselves as individuals. We know that our background, skills, and experience are unique. We appreciate that our team is as good as its weakest member. We strive to think and act as a team, presenting a uniform front to the marketplace and the business world.

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