Overview
The 5-day Lead Auditor training course aims to provide participants with the knowledge, and develop the skills and expertise necessary to:
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Audit a Quality Management System (QMS) based on ISO 9001:2015
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Ensure that the organization is competent in maintaining and continually improving its QMS
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Perform third party audits by applying widely recognized audit principles, procedures and techniques
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Proficiently plan and perform internal and external audits in compliance with ISO 19011 and the certification process according to ISO 17021.
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Manage audit teams and audit programmes, communicate with customers, resolve conflicts, etc.
Based on practical exercises, the participants will master the audit tools and techniques.

ISO 13485: 2016
Lead Auditor


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Empower Your Team with Industry-Leading Training Programs
Tailored corporate training for leadership, technical skills and professional development
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We serve corporate clients investing in peoples' knowledge, skills, and competencies, to improve business performance, enhance process, product and service quality, and achieve sustained growth and profitability.
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We understand the meaning of the business terms "Voice of the Customer" and what constitutes "value" from the customer's point of view.
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We also understand the difference between "value" and "waste" from the business and individual learner point of view.
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We care about the people, the knowledge enhancement of which is entrusted to us by their organisation or themselves.
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We focus on learning (not just on training, and issuing certificates) and providing post-training advice and support through workshops and consulting services.
Stratos Lazaridis
CEO The Marvel Academy
Corporate Training Solutions
Mob: +44 (0)749 114 7156
Data Collection, Analysis, & Presentation
Overview
Effective use of business data, information technology and various analytical methods helps managers and employees gain improved insight into their business issues and helps make better informed decisions. The tools and techniques presented in this course can be applied across many areas in a wide variety of organisations to improve stakeholder satisfaction, enhance return on investment, mitigate business risks and improve planning.
The 5-day Business Data Collection, Analysis and Presentation training course covers the foundational knowledge necessary to collect reliable business data and conduct comprehensive analysis to help maximise organisational value. The training course is focused on the enhancement of essential knowledge and skills and equips participants with a toolbox of ideas and methodologies for effective data collection and analysis.
The 1-day Foundation training course provides a consolidated overview of the 5-day training course.
Who Should Attend
The Business Data Collection, Analysis and Presentation training course will benefit employees and managers involved in collection, analysis and communication of business data and information and wish to be able to develop robust and justified business solutions and convince stakeholders to support their recommendations.
This course will equally appeal to decision makers and those who support them in the private, public and not-for-profit sectors.
Learning Objectives
Course participants will develop the following competencies:
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Critical thinking
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Problem definition and business needs analysis
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Business data collection, including design of questionnaires
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Business data analysis
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Feasibility studies
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Management problem solving and decision making
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Influencing stakeholders through persuasive communication
Course Agenda and Content
Day 1
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Introduction and key concepts
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Fundamentals of business decision making
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Decision process and critical thinking
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Data, information, knowledge
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Fact, statistic, rumour, fiction
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Understanding business problems / opportunities
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Recognising business problems
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Formulation of objectives
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Problem definition
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Recognising and formulation of assumptions, priorities and constraints
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Day 2
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Collecting relevant evidence
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Data for decision making; uses of business research
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Business research process
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Research purpose, objectives and value
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Research design
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Data sources
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Sampling
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Research proposal
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Gathering and organising relevant data
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Surveys / questionnaires: asking the right questions
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Asking the questions right
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Day 3
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Data verification and validation
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Types of business data
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Data reliability and validity
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Decision models and basic spreadsheets
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Visualizing and exploring data
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Data analysis: analysing information, basic business statistics and tools
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Charts and frequency distributions
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Pivot tables
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Descriptive statistics
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Descriptive analysis
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Using the measures of central tendency and variability in business decisions
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Day 4
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Probability distributions and data modelling
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Probability in management decisions
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Statistical decision theory
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Simple business applications of probability distributions
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Business data analysis
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Measures of association in business: correlation and regression analysis
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Popular diagnostic and analytical models
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Fundamentals of option analysis
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Choice heuristics
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Payoff tables and decisions under certainty, risk and uncertainty
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Decision trees and utility theory
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Day 5
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Effective business communication to persuade and influence
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A framework for persuasive communication: AIM-FOCUS
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The importance of AIM
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The need to FOCUS your message
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Writing convincing reports
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The art of influence through business presentations
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Case study
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Lesson learned
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Prerequisites
Proficiency in the English language, willingness to learn, and open mind to new ways of working.
Training Approach
The course covers both theory and practice:
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Slide-based, instructor-led training sessions, supported by examples and quizes
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Preparation for the Foundation exam
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Practice test (mock exam) simulating the certification exam.
Examination
Upon completion of the training course, you can sit for the exam and become Certified in Data Collection, Analysis, and Presentation.
Following are the exam details:
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Duration 90 min.
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Format Closed book
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Questions 60multiple choice
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Pass mark 70% (42 correct answers).
Competence domains
The exam covers the following domains:
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Data Collection
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Data Analysis
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Data Validation
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Data Presentation
Note: there is no scheduled exam for the 1-day Foundation training.
Certification
The Data Collection, Analysis, and Presentation certificate will be issued to delegates passing the exam.
Note: A certificate of attendance will be issued to the delegates attending the 1-day Foundation training.
General Course Information
For general course information please click on the link here.
N.B. Please read our Terms & Conditions (T&Cs) and ask for clarifications, if any, before booking your training event.
Book now to reserve an on-site or online instructor-led training event of your choice for your company's delegates.