Overview
The 5-day Lead Auditor training course aims to provide participants with the knowledge, and develop the skills and expertise necessary to:
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Audit a Quality Management System (QMS) based on ISO 9001:2015
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Ensure that the organization is competent in maintaining and continually improving its QMS
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Perform third party audits by applying widely recognized audit principles, procedures and techniques
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Proficiently plan and perform internal and external audits in compliance with ISO 19011 and the certification process according to ISO 17021.
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Manage audit teams and audit programmes, communicate with customers, resolve conflicts, etc.
Based on practical exercises, the participants will master the audit tools and techniques.
ISO 13485: 2016
Lead Auditor
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Empower Your Team with Industry-Leading Training Programs
Tailored corporate training for leadership, technical skills and professional development
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We serve corporate clients investing in peoples' knowledge, skills, and competencies, to improve business performance, enhance process, product and service quality, and achieve sustained growth and profitability.
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We understand the meaning of the business terms "Voice of the Customer" and what constitutes "value" from the customer's point of view.
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We also understand the difference between "value" and "waste" from the business and individual learner point of view.
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We care about the people, the knowledge enhancement of which is entrusted to us by their organisation or themselves.
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We focus on learning (not just on training, and issuing certificates) and providing post-training advice and support through workshops and consulting services.
Stratos Lazaridis
CEO The Marvel Academy
Corporate Training Solutions
Mob: +44 (0)749 114 7156
Contents
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Overview
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Who should attend
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Learning objectives
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Course agenda and content
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Prerequisites
- Training approach
- Examination
- Competence domains being tested
- Certification
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General course information
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Business Process Architecture
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Overview
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This 3-day specialised training course provides the foundation for becoming a Business Process Architect.
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An organisation can be viewed as a network of interrelated processes, a.k.a. business process landscape and global business process model. Business Process Architecture is the overview of a set of business processes that reveals their interrelations, which may be extended with guidelines to determine the various relations between business processes.
Having a business process architecture in place provides guidance for modeling the in-scope business processes.
The business process architecture:
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Describes the functional decomposition of an enterprise value chain
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Describes the value streams showing chains of cross functional, end-to-end, business processes in the operation of the enterprise’s strategies.
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Is critical in all business process modeling works, whether the work is for process documentation or process automation.
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Who Should Attend
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The course is designed for Operational Excellence (OPEX) Professionals, Business Analysts, Business Process Analysts, BPM developers, Business Process Managers, Project Managers, Business Architects, Process improvement team leaders, Line of Business (LoB) Managers and Supervisors.
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Learning Objectives
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​​​On course completion delegates should be able to:
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Describe the following:
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The elements of business processes
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What is business process modelling
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What is business process architecture
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Contribute to the design of business process architecture
Course Content
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Module 1. Introduction
1.1 Welcome and Introductions
Module 2. Business Process
2.1 Business Process
2.2 Business Process Mapping
2.3 Business Process Documentation
Module 3. Business Process Modelling
3.1 Business Process Modelling (BPM)
3.2 Business Process Model and Notation (BPMN)
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Module 4. Business Process Management
4.1 Business Process Management
Module 5. Enterprise Architecture
5.1 Enterprise Architecture (EA)
5.2 The role of the Enterprise Architect
Module 6. Business Architecture
6.1 Business Architecture
6.2 The role of the Business Architect
Module 7. Business Process Architecture (BPA)
7.1 Business Process Architecture
7.2 The role of the Business Process Architect
7.3 The APQC PCF diagram
7.4 Business Process Documentation
7.5 BPA Tools
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Prerequisites
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Proficiency in the English language, willingness to learn, and open mind to new ways of working.
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Delegates should have a basic level of understanding about business processes and improvement methods at Lean Six Sigma Green Belt level (preferable) or Yellow Belt level of knowledge.
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Training Approach
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The course covers both theory and practice:
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Slide-based, instructor-led training sessions, supported by examples and quizes
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Preparation for the exam
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Practice test (mock exam) simulating the certification exam.
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Examination
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Upon completion of the training course, you can sit for the exam and become Certified in Foundation of Business Process Architecture.
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Following are the exam details:
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Duration 60 min.
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Format Open book
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Nr of questions 30 (multiple choice, one correct answer)
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Pass mark 70% (21 correct answers).
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Competence Domains Being Tested
The Foundation exam covers the following domains:
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Business process
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Business process modelling
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Business process architecture
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Certification
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The Foundation in Business Process Architecture will be issued to delegates passing the exam.
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General Course Information
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For general course information please click on the link here.
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N.B. Please read our Terms & Conditions (T&Cs) and ask for clarifications, if any, before booking your training event.
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Book now to reserve an on-site or online instructor-led training event of your choice for your company's delegates.
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For more details about our:
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List of training courses click here.
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Consulting services click here
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Workshops please here.
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For queries, including non-obligation quotes, please contact us.
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Training Course details
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3 days (09.00 - 15.00 GMT)
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Online instructor-led via zoom.us, or onsite, clasroom
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£950 + VAT per delegate
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Deadline for payment/ registration: 2 calendar day before course start
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Included: 3 days instructor-led training, delegate workbook, online exam, and certificate.
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