Business Training and Consulting Services Ltd (BT&CS) offers services to corporate (B2B) clients.

 

​​​​​Consulting in ISO Management Systems (MS)

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Overview

 

ISO management systems (MS):

• Are designed, developed, documented, implemented, and maintained based on the requirements of International Management System Standards (MSS), such as ISO 9001, 14001, and 22301, that are published by the ISO organisation and are adopted by organisations world-wide.

• Can be:

  • Implemented and maintained by an organisation, without seeking formal certification, as means to improve its business operations

  • Formally certified by an independent third party (accredited certification body, a.k.a. Registrar) if there is business justification to do so.

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For an overview about ISO Management System Standards (MSS) please click here.

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For an overview about ISO Management Systems (MS) please click here.

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Consulting Services

 

Assuming that the project management team that will design, develop, document, and implement the ISO MS of interest comprises  internal business resources, such as company employees, our services include:

• Status assessment (gap analysis)

• Project advise

• Technical project support.

 

Status Assessment

 

A status assessment, a.k.a. gap analysis, is similar to an internal audit:

• ​It is a tool for determining how your, e.g. QMS, measures up to the requirements of an ISO MSS, such as ISO 9001

• Its purpose is to help your business determine the gaps between the current state of your day-to-day operation in the area of, e.g. quality management, as compared with the requirements of, e.g. ISO 9001.

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A gap analysis should be conducted, as process step towards achieving formal certification of your MS for compliance with the requirements of the corresponding ISO MSS:

• Before commencing the design, development, and implementation of a business management system, such as QMS, that is based on adoption of an ISO MSS, such as ISO 9001

• After the above e.g. QMS, has been implemented and operated for a minimum period of 3 months, to determine if the e.g. QMS is ready to undergo the certification audit. This assessment can also "count" as internal audit of the e.g. QMS.

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For additional information about status assessments please click here.

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Project Advice

 

The scope of these services covers the project management stages, from project approval and commissioning to project completion/ closure, after the project team has handed over the implemented MS to BAU operations to maintain.

 

Project advice is provided in the form of:

• Guiding, coaching, advising, and training (if/ when appropriate), the project team

• Reviewing project artefacts

• Providing feedback, including comments and suggestions.

 

The above project advice covers the following:

• Design, development, documentation, and implementation of new business MS, such as Quality MS, Environmental MS, etc.

• Changes required for transitioning existing business MS to conform with new versions of existing standards, such as ISO 9001: 2015, ISO 14001: 2015, and ISO 45001: 2018.

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For additional information about project advice in ISO management systems please click here.

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Technical Project Support

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The scope of these services covers the same project management stages as project advice.

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Technical project support is provided in the form of, e.g.:

• Documentation and clarification of roles and responsibilities (RACI)

• Lists of mandatory MS documents, such as policies and procedures, and records, such as forms, reports, etc.

• List of optional documents and records, which, although not mandated by the requirements of an ISO MSS, they are considered as best practice

• Templates for project artefacts such as Project Charter, Logs for, e.g., risks, issues, lessons learned, etc.

• Templates for MS documentation, such as policies, procedures, and records

• Answering technical questions regarding project management aspects and MS aspects

• Monitoring progress reporting

• Mitigating project risks and managing project issues

• Conducting the first internal audit post MS implementation

• Helping organise and run the first management review meeting

• Advising re selection of the MS certification body (Registrar)

• Helping liaising with the Registrar

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(Post-classroom training) workshops - transition from "being certified" towards "being qualified"

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Our post-classroom workshops, are typically conducted in virtual classroom instructor-led environment, and are based on:

• A real-life business project selected by the corporate client, or

• A Case Study provided by us, which simulates a real-world project.

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N.B. in the rest of this web page "we" refers to "BT&CS".

 

We support two workshop scenarios:

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​Scenario #1: Real workplace business project, where:

• The corporate client/ business sponsoring the workshop:

  • Selects and commissions its own real-life business project

  • Selects and assigns project roles for project governance, and management to individuals, such as the Sponsor/ Process Owner, Project Manager, and project Team Members

• We conduct the first workshop session, where the delegates selected by the business are introduced to the simulated project particulars, such as:

  • Tools/ techniques, that will be used during the workshop

  • Workshop purpose, scope, objectives, and ground rules

• The above individuals setup, run, and manage the project through the agreed phases/ stages

• We work closely with the project governance and management team

  • Act as technical project support by guiding, coaching, advising, training (if/ when appropriate), reviewing project artefacts, and providing feedback, monitoring progress, and participating in stage gate reviews for the duration of the project.

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For more information please contact us with your particular business needs about organising a workshop.

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Scenario #2: In this case:

• We, the Business Training and Consulting Services, provide the Case Study to the corporate client/ business sponsoring the workshop

  • The above Case Study simulates a real-world project in the knowledge area/ management discipline of interest.

• ​The corporate client:

  • Receives and reviews the above Case Study

  • Selects and assigns project roles for project governance, and management to individuals, such as the Sponsor/ Process Owner, Project Manager, and project Team Members

• We, the Business Training and Consulting Services, conduct the first workshop session, where the delegates, selected by the business are introduced to the simulated project particulars, such as:

  • Workshop purpose, scope, objectives, and ground rules

  • Tools/ techniques, that will be used during the workshop

• The above individuals setup, run, and manage the project through the agreed phases/ stages

• We, the Business Training and Consulting Services:

  • Work closely with the project governance and management team

  • Act as technical project support by guiding, coaching, advising, training (if/ when appropriate), reviewing project artefacts, and providing feedback, monitoring progress, and participating in stage gate reviews for the duration of the project.

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For more information please contact us with your particular business needs about organising a workshop.

 

We are flexible in combining training and consulting during your projects, to cover the specific needs and requirements of your business.

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Please contact us with your requirements and will prepare and issue to you a quotation regarding the fee structure for our consulting and training services and workshops.

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General Information

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For general course information please click on the link here.

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For more details about our:

• List of training courses please click here.

• Consulting services please click here

• Workshops please click here.

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For queries, including non-obligation quotes, please contact us.

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