Overview
The 5-day Lead Auditor training course aims to provide participants with the knowledge, and develop the skills and expertise necessary to:
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Audit a Quality Management System (QMS) based on ISO 9001:2015
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Ensure that the organization is competent in maintaining and continually improving its QMS
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Perform third party audits by applying widely recognized audit principles, procedures and techniques
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Proficiently plan and perform internal and external audits in compliance with ISO 19011 and the certification process according to ISO 17021.
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Manage audit teams and audit programmes, communicate with customers, resolve conflicts, etc.
Based on practical exercises, the participants will master the audit tools and techniques.
ISO 13485: 2016
Lead Auditor
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Empower Your Team with Industry-Leading Training Programs
Tailored corporate training for leadership, technical skills and professional development
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We serve corporate clients investing in peoples' knowledge, skills, and competencies, to improve business performance, enhance process, product and service quality, and achieve sustained growth and profitability.
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We understand the meaning of the business terms "Voice of the Customer" and what constitutes "value" from the customer's point of view.
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We also understand the difference between "value" and "waste" from the business and individual learner point of view.
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We care about the people, the knowledge enhancement of which is entrusted to us by their organisation or themselves.
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We focus on learning (not just on training, and issuing certificates) and providing post-training advice and support through workshops and consulting services.
Stratos Lazaridis
CEO The Marvel Academy
Corporate Training Solutions
Mob: +44 (0)749 114 7156
Our Services
We provide the following services related to the subject of this web page:
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ISO MSS: training courses at Foundation, Internal Auditor, Lead Implementer, and Lead auditor certification level. For more details please click here.
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ISO MS: consulting services at three levels: status assessment (gap analysis), project advice, and project support. For more details please click here.
ISO Management Systems (MS) - Overview
A management system is the way in which an organization manages the interrelated parts of its business to achieve its objectives. These objectives can relate to several different topics, such as:
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Product or service quality
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Operational efficiency
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Environmental protection
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Information security
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Business continuity
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Health and safety in the workplace
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... and many more.
The level of complexity of the system depends on each organization’s specific context, i.e. the business environment determined by:
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External factors, such as political, economic, social, technological, legal/ regulatory and environmental
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Internal factors like type of business, organisational structure, scope of operations, products and/ or services provided, governance, resource capabilities, etc.
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The requirements of business stakeholders, referred to in ISO standards as "Interested Parties", such as suppliers, customers, shareholders, employees, regulators, etc.
For some organizations, especially the smaller-size ones it may simply mean:
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Strong leadership from, e.g. the business owner, who clearly defines what is expected from each individual employee, and how they contribute to the organization’s overall objectives
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Simple documentation related to management system policies, procedures, work instructions, forms, reports, records, etc.
More complex organisations operating, for example, in many different countries, in highly regulated business sectors, such as financial services, communications, healthcare, etc. may need extensive documentation and controls to fulfil their customer requirements, legal obligations, and meet their organizational objectives
ISO management system standards (MSS) help organizations to:
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Improve their performance, by specifying repeatable steps that organizations consciously implement to achieve their goals and objectives
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Create an organizational culture that reflexively engages in a continuous cycle of self-evaluation, correction and improvement of operations and processes through heightened employee awareness and management leadership and commitment.
The benefits of an effective management system to an organization include:
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More efficient use of resources
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Improved financial performance
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Improved risk management and protection of people and the environment
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Increased capability to deliver services and products of consistent quality, thereby increasing value to customers and other stakeholders.
ISO MSS:
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Are the result of consensus among international experts in global management, leadership strategies, processes and practices
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Can be implemented by any organization, large or small, in any industry.
For more information about Management Systems (MS) & Their Relationship with ISO Management System Standards (MSS) please click here.
General Information
For general course information please click on the link here.
N.B. Please read our Terms & Conditions (T&Cs) and ask for clarifications, if any, before booking your training event.
Book now to reserve an on-site or online instructor-led training event of your choice.
For more details about our:
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List of training courses please click here.
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Consulting services please click here
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Workshops please click here.
For queries, including non-obligation quotes, please contact us.