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Management Systems (MS) & Their Relationship with ISO Management System Standards (MSS)

A management system is the way in which an organization manages the interrelated parts of its business in order to achieve its objectives.

These objectives can relate to a number of different topics, such as:

  • Product or service quality

  • Operational efficiency

  • Environmental performance

  • Health and safety in the workplace

  • and many more.

 

The level of complexity of a management system and the related documents and records depends on the context of the organization implementing it.

  • For some small-size organizations it may mean leadership from the business owner, without the need to develop and maintain extensive  documentation.

  • More complex businesses, operating in highly-regulated sectors, such as financial services, telecoms, healthcare, and pharmaceuticals may need extensive documentation and controls to fulfil their legal obligations and meet their organizational objectives.

To help organisations develop and implement the above management systems efficiently and effectively, the ISO organisation has published a number of management system standards (MSS), which:

  • Are considered as best practice in the business or industry sector they cover

  • Help organizations improve their performance through standardising their business processes and operations

  • Specify repeatable steps that organizations consciously implement to achieve their goals and objectives

  • Help create an organizational culture that reflexively engages in a continuous cycle of self-evaluation, correction and improvement of operations and processes

  • Heighten employee awareness and management leadership and commitment.

The benefits of an effective management system to an organization include:

  • More efficient use of resources and improved financial performance

  • Improved risk management and protection of people and the environment

  • Increased capability to deliver consistent and improved services and products, thereby increasing value to customers and all other stakeholders

 

The above management system standards (MSS)

  • Are the result of consensus among international experts with expertise in global management, leadership strategies, and efficient and effective processes and practices

  • Can be implemented by any organization, large or small.

Business Training and Consulting Services provides provides project management support in the design, development, documentation, implementation, and maintenance stages of Management Systems related with ISO Management Systems Standards (MSS).

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