​​​Who Should Attend

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This 2-day training course is recommended for:

• Auditors wishing to improve their auditing skills

• Organizations that need to conduct internal or external audits of, e.g. their subsidiaries, or business units, or to manage an audit programme.

 

Learning Objectives

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• Understand management structures and focus on core business processes, objectives and risks.

• Communicate confidently, have clear goals, and plan ahead with questions that add value to the audit programme.

• Interview top management with confidence, and play a crucial part in auditing a business Management System.

• Step by step planning process, defining the audit scope and setting objectives, in line with business issues and processes.

• Outline audit criteria and develop an overall plan – working with checklists. and remaining focused, to ensure the audit plan delivers real results. 

• The importance of the 5W and H technique of confidently asking Who, Why, What, Where, When and How, to ensure audit meets its objectives.

• Learn to vary your approach to get the most out of the audit, by learning about the Plan, Do, Check, Act (PDCA) Cycle – the four step process that will give you essential focus.

• Establish criteria around the results you want to achieve, make these happen and monitor the results, to ensure you’re meeting your targets. Use this information to identify opportunities for the organisation's management system improvement, playing your part in business success.

• Make the audit report count with confidence as champion of the audit programme, by ensuring that your findings will deliver real business results.

• Manage risks when planning an audit and make a difference to your business. Stay focussed with risk-based planning. Identify and prioritise core processes and related risks to create an audit schedule aligned with business objectives.

• Contribute in the creation of robust business management system processes, that lead to readiness for certification and increase the confidence of clients and other interesting parties.

• Familiarise yourself with the role and responsibilities of the business management system auditor, in line with the ISO 19011:2002 standard.

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Course Agenda and Content

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The course consists of two parts:

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Part 1:

• Covers the theory related to auditing, based on the content and guidelines of the ISO 19011 standard.

• Includes pre-course reading, and counts as 1 day of learning on the topic of MS auditing.

 

Part 2:

• Consists of 2 days of interactive classroom training and learning.

• Focuses on the skills an auditor needs during the course of an audit.

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This course is typically combined with the 3-day Internal Auditor course, to complete a more holistic syllabus complementing the Internal Auditor training. The above two courses form a 5-day course.

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Main Topics

 

• Approaching and auditing top management

• Interviewing top management with confidence, and play a crucial part in auditing the business.

• Effective audit planning

• Audit questioning techniques

• Be confident in using the 5W and H technique by asking who, why, what, where, when and how to ensure your audit.

• Effective audit report writing. How to make your audit report count, and ensure your findings deliver business results.

• Managing a comprehensive audit programme

• How to manage risks when planning an audit and make a positive difference to your business.

• The business management system auditor's role and responsibilities in line with ISO 19011:2002.

 

Prerequisites

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You must have completed the 2-day Internal Auditor course before attending the "ISO 19011:2018-based Management System Auditing Skills" course.

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Training Approach

 

The course covers both theory and practice:

• Slide-based training sessions, illustrated with examples

• Business cases

• Preparation for the exam

• Practice test (mock exam) similar to the certification exam.

 

Examination

 

• Duration:     90 min.

• Format:       Closed book

• Questions   60 multiple-choice questions

• Pass mark: 70% (42 correct answers)

 

Competence domains

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• Fundamental principles and concepts of business management system auditing

• ISO 19011 guidance management systems (MS) auditing.

 

Certification

 

The certificate will be issued to delegates passing the exam.

 

General Course Information

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For general course information please click on the link here.

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N.B. Please read our Terms & Conditions (T&Cs) and ask for clarifications, if any, before booking your training event.

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Book now to reserve an on-site or online instructor-led training event of your choice.

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For queries, including non-obligation quotes, please contact us.

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