Overview
The 5-day Lead Auditor training course aims to provide participants with the knowledge, and develop the skills and expertise necessary to:
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Audit a Quality Management System (QMS) based on ISO 9001:2015
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Ensure that the organization is competent in maintaining and continually improving its QMS
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Perform third party audits by applying widely recognized audit principles, procedures and techniques
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Proficiently plan and perform internal and external audits in compliance with ISO 19011 and the certification process according to ISO 17021.
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Manage audit teams and audit programmes, communicate with customers, resolve conflicts, etc.
Based on practical exercises, the participants will master the audit tools and techniques.
ISO 13485: 2016
Lead Auditor
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Empower Your Team with Industry-Leading Training Programs
Tailored corporate training for leadership, technical skills and professional development
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We serve corporate clients investing in peoples' knowledge, skills, and competencies, to improve business performance, enhance process, product and service quality, and achieve sustained growth and profitability.
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We understand the meaning of the business terms "Voice of the Customer" and what constitutes "value" from the customer's point of view.
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We also understand the difference between "value" and "waste" from the business and individual learner point of view.
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We care about the people, the knowledge enhancement of which is entrusted to us by their organisation or themselves.
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We focus on learning (not just on training, and issuing certificates) and providing post-training advice and support through workshops and consulting services.
Stratos Lazaridis
CEO The Marvel Academy
Corporate Training Solutions
Mob: +44 (0)749 114 7156
Contents
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Overview
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Who should attend
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Learning objectives
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Course agenda and content
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Prerequisites
- Training approach
- Examination
- Certification
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General course information
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Lean Awareness
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Overview
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This 1-day awareness course enables delegates to understand the following:
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Benefits of Lean Thinking for their organisation
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Lean principles, tools and techniques
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How Lean can be implemented across an organisation.
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Lean thinking has become a widely adopted improvement approach that can simplify processes and improve performance in both manufacturing and service organisations.
Lean recognises that, at best, only a small percentage (<5%) of process steps add value to the customer, and about 30% are necessary to run the business on a day-to-day basis - the rest is no value adding, a.k.a. waste (muda).
The effective application of Lean principles and tools can significantly:
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Increase the % of customer value-adding process time and steps
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Reduce the % of business value-adding time and steps necessary for running the business, including administrative activities related to product and service quality, health and safety, compliance to rules & regulations, etc.
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Reduce the time to complete a customer order from start to finish, and the associated operating costs
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The above improvements will also contribute to increased customer satisfaction and loyalty as well as business growth and profitability.
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For delegates to be able to undertake even a basic improvement project, they must undertake more advanced training courses in Lean, to acquire sufficient knowledge and skills.
Training Course details
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1 day (09.00 - 17.00 GMT)
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Online instructor-led via zoom.us
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£250 + VAT
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Included: 1 day online instructor-led training, delegate workbook, online exam, and certificate.
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Who Should Attend
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This course is intended for anyone involved in the deployment of Lean in manufacturing and service organisations.
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Learning Objectives
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To understand the following:
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Principles of quality improvement
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Lean principles and the focus on waste identification and elimination
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Definition of customer, value, value stream, and waste
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Key lean tools and techniques
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Approach to implementing lean in an organisation.​​​
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Course Content
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Origins of Lean
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Lean Thinking
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Lean manufacturing
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Lean office/ Lean services
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5 Lean principles
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Lean concepts
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7 wastes of Lean
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3 MU's of Lean: muda (Type II waste/ NVA), mura (Unevenness), and muri (Overburdening)
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Customer value; value add , value enabling/ business value add (BVA)/ Type I muda, and non-value add (Type II muda/ NVA)
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Business process definition and concepts
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Process mapping and process maps
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Value streams, value stream mapping, and value stream maps
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Key Lean tools and techniques
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Performance improvement frameworks (PDCA, Kaizen, and DMAIC)
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Lean leadership and culture
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Getting started
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Prerequisites
Proficiency in the English language, willingness to learn, and open mind to new ways of working.
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Training Approach
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The course covers both theory and practice:
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Slide-based training sessions, supported by examples
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Preparation for attending more advanced Lean and six sigma training courses.
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Examination
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There is no scheduled exam for this level of training.
​​Certification
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After participation in the course delegates will receive a certificate of attendance.
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General Course Information
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For general course information please click on the link here.
N.B. Please read our Terms & Conditions (T&Cs) and ask for clarifications, if any, before booking your training event.
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Book now to reserve an on-site or online instructor-led training event of your choice.
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For more details about our:
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List of training courses please click here.
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Consulting services please click here
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Workshops please click here.
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For queries, including non-obligation quotes, please contact us.
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