Overview
The 5-day Lead Auditor training course aims to provide participants with the knowledge, and develop the skills and expertise necessary to:
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Audit a Quality Management System (QMS) based on ISO 9001:2015
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Ensure that the organization is competent in maintaining and continually improving its QMS
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Perform third party audits by applying widely recognized audit principles, procedures and techniques
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Proficiently plan and perform internal and external audits in compliance with ISO 19011 and the certification process according to ISO 17021.
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Manage audit teams and audit programmes, communicate with customers, resolve conflicts, etc.
Based on practical exercises, the participants will master the audit tools and techniques.
ISO 13485: 2016
Lead Auditor
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Empower Your Team with Industry-Leading Training Programs
Tailored corporate training for leadership, technical skills and professional development
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We serve corporate clients investing in peoples' knowledge, skills, and competencies, to improve business performance, enhance process, product and service quality, and achieve sustained growth and profitability.
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We understand the meaning of the business terms "Voice of the Customer" and what constitutes "value" from the customer's point of view.
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We also understand the difference between "value" and "waste" from the business and individual learner point of view.
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We care about the people, the knowledge enhancement of which is entrusted to us by their organisation or themselves.
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We focus on learning (not just on training, and issuing certificates) and providing post-training advice and support through workshops and consulting services.
Stratos Lazaridis
CEO The Marvel Academy
Corporate Training Solutions
Mob: +44 (0)749 114 7156
Contents
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Overview
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Who should attend
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Learning objectives
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Course agenda and content
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Prerequisites
- Training approach
- Examination
- Certification
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General course information
Lean Awareness
Overview
This 1-day awareness course enables delegates to understand the following:
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Benefits of Lean Thinking for their organisation
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Lean principles, tools and techniques
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How Lean can be implemented across an organisation.
Lean thinking has become a widely adopted improvement approach that can simplify processes and improve performance in both manufacturing and service organisations.
Lean recognises that, at best, only a small percentage (<5%) of process steps add value to the customer, and about 30% are necessary to run the business on a day-to-day basis - the rest is no value adding, a.k.a. waste (muda).
The effective application of Lean principles and tools can significantly:
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Increase the % of customer value-adding process time and steps
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Reduce the % of business value-adding time and steps necessary for running the business, including administrative activities related to product and service quality, health and safety, compliance to rules & regulations, etc.
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Reduce the time to complete a customer order from start to finish, and the associated operating costs
The above improvements will also contribute to increased customer satisfaction and loyalty as well as business growth and profitability.
For delegates to be able to undertake even a basic improvement project, they must undertake more advanced training courses in Lean, to acquire sufficient knowledge and skills.
Training Course details
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1 day (09.00 - 17.00 GMT)
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Online instructor-led via zoom.us
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£250 + VAT
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Included: 1 day online instructor-led training, delegate workbook, online exam, and certificate.
Who Should Attend
This course is intended for anyone involved in the deployment of Lean in manufacturing and service organisations.
Learning Objectives
To understand the following:
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Principles of quality improvement
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Lean principles and the focus on waste identification and elimination
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Definition of customer, value, value stream, and waste
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Key lean tools and techniques
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Approach to implementing lean in an organisation.
Course Content
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Origins of Lean
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Lean Thinking
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Lean manufacturing
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Lean office/ Lean services
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5 Lean principles
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Lean concepts
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7 wastes of Lean
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3 MU's of Lean: muda (Type II waste/ NVA), mura (Unevenness), and muri (Overburdening)
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Customer value; value add , value enabling/ business value add (BVA)/ Type I muda, and non-value add (Type II muda/ NVA)
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Business process definition and concepts
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Process mapping and process maps
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Value streams, value stream mapping, and value stream maps
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Key Lean tools and techniques
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Performance improvement frameworks (PDCA, Kaizen, and DMAIC)
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Lean leadership and culture
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Getting started
Prerequisites
Proficiency in the English language, willingness to learn, and open mind to new ways of working.
Training Approach
The course covers both theory and practice:
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Slide-based training sessions, supported by examples
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Preparation for attending more advanced Lean and six sigma training courses.
Examination
There is no scheduled exam for this level of training.
Certification
After participation in the course delegates will receive a certificate of attendance.
General Course Information
For general course information please click on the link here.
N.B. Please read our Terms & Conditions (T&Cs) and ask for clarifications, if any, before booking your training event.
Book now to reserve an on-site or online instructor-led training event of your choice.
For more details about our:
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List of training courses please click here.
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Consulting services please click here
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Workshops please click here.
For queries, including non-obligation quotes, please contact us.
