Overview
The 5-day Lead Auditor training course aims to provide participants with the knowledge, and develop the skills and expertise necessary to:
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Audit a Quality Management System (QMS) based on ISO 9001:2015
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Ensure that the organization is competent in maintaining and continually improving its QMS
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Perform third party audits by applying widely recognized audit principles, procedures and techniques
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Proficiently plan and perform internal and external audits in compliance with ISO 19011 and the certification process according to ISO 17021.
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Manage audit teams and audit programmes, communicate with customers, resolve conflicts, etc.
Based on practical exercises, the participants will master the audit tools and techniques.
ISO 13485: 2016
Lead Auditor
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Empower Your Team with Industry-Leading Training Programs
Tailored corporate training for leadership, technical skills and professional development
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We serve corporate clients investing in peoples' knowledge, skills, and competencies, to improve business performance, enhance process, product and service quality, and achieve sustained growth and profitability.
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We understand the meaning of the business terms "Voice of the Customer" and what constitutes "value" from the customer's point of view.
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We also understand the difference between "value" and "waste" from the business and individual learner point of view.
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We care about the people, the knowledge enhancement of which is entrusted to us by their organisation or themselves.
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We focus on learning (not just on training, and issuing certificates) and providing post-training advice and support through workshops and consulting services.
Stratos Lazaridis
CEO The Marvel Academy
Corporate Training Solutions
Mob: +44 (0)749 114 7156
Contents
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Overview
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Who should attend
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Learning objectives
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Course agenda and content
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Prerequisites
- Training approach
- Examination
- Certification
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General course information
Statistical Process Control (SPC)
Overview
This 1-day practical SPC training course will provide delegates with a basic knowledge and understanding of the principles of Statistical Process Control and the methodologies for performing capability studies. The course is highly practical and avoids detailed knowledge or discussion of statistical theory.
Statistical Process Control (SPC) is defined as the use of statistical techniques to control a process or production method. It is a key element of the Lean Six Sigma methodology.
SPC is an optimisation philosophy:
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Is concerned with continuous process improvement
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Uses a collection of (statistical) tools and techniques for data and process analysis making inferences about process behaviour.
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Is a key element of Total Quality Management (TQM) initiatives
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It seeks to maximise profit by improving product quality, improving productivity, streamlining business processes, and reducing waste and variation.
SPC tools and techniques can help monitor business process behaviour, discover issues in internal systems, and find solutions for production issues.
Training Course details
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1 day (09.00 - 17.00 GMT)
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Online instructor-led via zoom.us
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£390 + VAT per delegate
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Deadline for payment/ registration: 2 calendar days before course start
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Included: 1 day online instructor-led training, delegate workbook, online exam, and certificate.
Who Should Attend
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Personnel involved in manufacturing, quality, inspection, design/process engineering.
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Those required to develop and interpret control charts.
Learning Objectives
By the end of this SPC training course, delegates will be able to:
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Generate, utilise and interpret a variety of Control Charts, such as X-bar/R, S & attribute.
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Perform a capability study and determine process capability indices (Cp, Cpk, Pp and Ppk).
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Interpret the results in the context of the process variation and product acceptance criteria.
Course Agenda and Content
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The existence and measurement of variation
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Concepts
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Variation
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Data tables, histograms and run charts
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Normal Distribution
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Accuracy and Precision
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Measures of variation (mean, mode, median, range, standard deviation and variance)
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Understanding and Managing Variation
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Common and special causes
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Taking appropriate action on common and special causes
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Process improvement methodology
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Reacting to special causes
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Statistical Control, what it is and the advantages of processes being in control vs tampering with the process
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Role of Control Charts
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Role, uses and definition of control charts
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Types of Control Charts
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X-Range Charts
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Use of Charts
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Preparation and use of control charts
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Examples
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Measures of variation (mean, mode, median, range, standard deviation and variance)
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Attributes Charts
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C, P, Np and U charts (overview)
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Examples
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Capability Analysis
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Process capability
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Performing a process capability study
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Prerequisites
Proficiency in the English language, willingness to learn, and open mind to new ways of working.
Training Approach
The course covers both theory and practice:
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Slide-based training sessions, supported by examples
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Preparation for the Foundation exam
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Practice test (mock exam) simulating the certification exam.
Examination
Upon completion of the training course, you can sit for the exam and become Certified in Statistical Process Control.
Following are the exam details:
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Duration 45 min.
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Format Closed book
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Questions 30 multiple choice
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Pass mark 70% (21 correct answers).
Certification
The Statistical Process Control certificate will be issued to delegates passing the exam.
General Course Information
For general course information please click on the link here.
N.B. Please read our Terms & Conditions (T&Cs) and ask for clarifications, if any, before booking your training event.
Book now to reserve an on-site or online instructor-led training event of your choice for your company's delegates.
For more details about our:
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List of training courses please click here.
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Consulting services please click here
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Workshops please click here.
For queries, including non-obligation quotes, please contact us.