Overview
The 5-day Lead Auditor training course aims to provide participants with the knowledge, and develop the skills and expertise necessary to:
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Audit a Quality Management System (QMS) based on ISO 9001:2015
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Ensure that the organization is competent in maintaining and continually improving its QMS
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Perform third party audits by applying widely recognized audit principles, procedures and techniques
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Proficiently plan and perform internal and external audits in compliance with ISO 19011 and the certification process according to ISO 17021.
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Manage audit teams and audit programmes, communicate with customers, resolve conflicts, etc.
Based on practical exercises, the participants will master the audit tools and techniques.
ISO 13485: 2016
Lead Auditor
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Empower Your Team with Industry-Leading Training Programs
Tailored corporate training for leadership, technical skills and professional development
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We serve corporate clients investing in peoples' knowledge, skills, and competencies, to improve business performance, enhance process, product and service quality, and achieve sustained growth and profitability.
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We understand the meaning of the business terms "Voice of the Customer" and what constitutes "value" from the customer's point of view.
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We also understand the difference between "value" and "waste" from the business and individual learner point of view.
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We care about the people, the knowledge enhancement of which is entrusted to us by their organisation or themselves.
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We focus on learning (not just on training, and issuing certificates) and providing post-training advice and support through workshops and consulting services.
Stratos Lazaridis
CEO The Marvel Academy
Corporate Training Solutions
Mob: +44 (0)749 114 7156
THE ISO 9000 FAMILY OF QUALITY MANAGEMENT SYSTEM STANDARDS (QMSS)
Our Training Courses
BT&CS Ltd provides training in ISO 9001: 2015 at four (4) knowledge and competency levels:
Below is an overview of the following:
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ISO 9000 family (series) of Quality Management Systems Standards (QMSS)
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Core standards of the subject family (ISO 9000, 9001 and 9004)
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ISO 19011 that is used for auditing quality management systems (QMS).
Overview
The ISO 9000 family of QMSS:
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Addresses various aspects of quality management
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Contains some of ISO’s best known standards
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Provides guidance, and tools, for companies and organizations adopting its standards
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Helps organisations ensure that products and services consistently meet customer requirements
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Helps organisations ensure that their quality management system (QMS) is consistently improved.
The above series is designed to help organizations:
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Ensure that they meet the needs of their customers, and other interested parties
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Meet statutory and regulatory requirements, related to their products or services.
ISO 9000: Quality Management Systems - Fundamentals and Vocabulary.
The ISO 9000 standard:
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Provides the fundamental concepts, principles and vocabulary used in the entire ISO 9000 family of standards
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Sets the stage for understanding the basic elements of quality management as described in the ISO standards
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Introduces users to the seven quality management principles and the use of the process approach to achieve continual improvement.
ISO 9001: 2015 Quality Management Systems - Requirements
The ISO 9001 standard:
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Is used when you are seeking to establish a quality management system (QMS) that provides confidence in your organization’s ability to provide products that fulfil customer needs and expectations.
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Specifies the requirements against which your QMS can be certified by an independent external body.
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Recognizes that the term “ products and services ” applies to services, processed materials, hardware and software, intended for your customers.
The standard:
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Is a document (approx. 30 pages)
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Is available, and can be purchased directly from the ISO organisation or the national standards' organization in each country (BSI in the UK)
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Sets out the criteria for a quality management system (QMS)
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Is the only standard in the family that a QMS can be certified to, although this is not a requirement
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Is the standard used by independent third parties (registrars) for assessment of ISO 9001-based QMS for certification purposes
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Can be used by any organization, large or small, regardless of its industry sector and field of activity.
The Quality Management Principles (QMP)
ISO 9001 is based on seven quality management principles (QMP):
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Customer focus
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Leadership
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Engagement of people
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Process approach
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Improvement
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Evidence-based decision-making
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Relationship management.
Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.
The Clauses
The contents of ISO 9001:2015 are organised in ten (10) sections known as "the clauses":
- Scope
- Normative references
- Terms and definitions
- Context of the organization
- Leadership
- Planning
- Support
- Operation
- Performance evaluation
- Improvement
Certification to ISO 9001:2015
Checking that an organisation's QMS is correctly implemented, and is effective in meeting the set objectives is very important. To ensure that the QMS is functioning properly, it is strongly recommended that an organization performs regular internal audits.
It is a business decision to:
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Invite an independent certification body (registrar), to verify that their QMS is in conformity to the ISO 9001: 2015 standard; however, this is not a requirement.
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Invite clients to audit the QMS for themselves.
ISO 19011: Guidelines for Auditing Management Systems
The ISO 19011 standard:
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Covers the area of auditing of quality management systems (QMS) and environmental management systems (EMS)
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Provides guidance on audit programmes, the conduct of internal or external audits, and information on auditor competence
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Provides an overview of how an audit programme should operate and how management system audits should take place.
Effective audits ensure that an implemented QMS meets the requirements specified in ISO 9001.
General Course Information
For general course information please click on the link here.
N.B. Please read our Terms & Conditions (T&Cs) and ask for clarifications, if any, before booking your training event.
Book now to reserve an on-site or online instructor-led training event of your choice.
For more details about our:
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List of training courses please click here.
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Consulting services please click here
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Workshops please click here.
For queries, including non-obligation quotes, please contact us.
